Success Stories

Success Story: City of Fort Wayne

Written by Ryan Williams | Jan 27, 2026 5:51:41 PM
Success Story: City of Fort Wayne

City of Fort Wayne
Clean Drains Campaign

Meeting environmental protection and public education needs through interactive engagement and data-driven outreach.

Explore the Payoff

The client

The City of Fort Wayne has served the community's infrastructure and environmental needs for generations. They are a well-respected municipal partner and work diligently to meet the environmental protection and public education needs of the Fort Wayne area.

Infrastructure

Needs met for generations

Environment

Protection needs

Community

Well-respected partner

Education

Meeting public needs

The Challenge

Identify & Educate

The Core Issue: While the City of Fort Wayne is a well-known entity, not enough people recognize the need to properly maintain storm drains. This negligence threatens the water supply and infrastructure functionality.

Misconceptions

Many residents simply don't understand how their individual actions impact the broader environmental system.

The Knowledge Gap

Beyond engagement, the City needed to learn the specific knowledge gaps people have to adjust future messaging.

The
Solution

We asked: Would it be easiest to learn about drain care through a boring pamphlet, or an engaging quiz?

  • 01 Interactive Quiz
  • 02 Video Companions
  • 03 Prize Incentives

The Quiz Mechanism

We created a quiz and sent it to a large database of Fort Wayne residents. Questions covered proper disposal methods, storm drain maintenance, river system knowledge, and community cleanup. This allowed us to gauge awareness and educate simultaneously.

Educational Content

We used Federated Media's Morning Show Teams created videos as educational companions distributed alongside the quiz. Visual learning reinforced the content, helping residents better understand their role in environmental protection.

Incentivized Action

To drive participation, the incentive for taking the quiz was that everyone was entered to win prizes related to environmental stewardship.

The Payoff

Great results and a treasure-trove of valuable data.

1,849
Total Participants

People engaged with the quiz

600
Pledges Made

Pledged to do their part to properly dispose of household waste

350
Opted In

Opted in to receive City of Fort Wayne communications

Beyond the Numbers

"The City received a treasure-trove of valuable data about what knowledge gaps exist among residents regarding proper drain care and environmental stewardship. This valuable data can be used as part of future educational campaigns that specifically communicate to each person in a way that will help guide them to becoming regular environmental stewards for the City of Fort Wayne."

Ready to achieve similar results?